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Return To ShopTo qualify to return an item under this Policy, Products must be in their original packaging, along with all included accessories, be in new condition suitable for resale, and must not be damaged in any way by the customer during the time the item is in the customer’s possession.
Unless otherwise stated in a product listing, all RedBack Lasers and Level1Lasers branded products are able to be returned for change of mind purposes under this policy. Where a product listing specifically states that the product is not able to be returned under this policy, then no returns for change of mind will be permitted. All returns are subject to the RedBack Lasers Returns Terms & Conditions below.
RedBack Lasers 14 Day Money Back Guarantee.
RedBack Lasers offer a 14 Day Money Back Guarantee on all RedBack Lasers and Level1Lasers branded products. If for any reason You are unsatisfied with Your purchase of one of these products. You can contact us within 14 days of taking delivery, and organise to return the Product and receive a refund of the purchase price of Your Product (excluding initial delivery charges).
All Other Brands of Products
e.g Leica
Please choose your product/s carefully, as RedBack Lasers do not usually provide refunds for products of other brands where you have simply changed your mind.
Faulty Products / Warranty
Please see our Warranty Conditions in relation to any Warranty claims.
Returns Terms & Conditions
Our Returns Policy includes, and does not seek to exclude or limit, the rights you have under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. The provisions that we offer within our Terms and Conditions are in addition to the consumer warranties and guarantees under the Australian Consumer Law.
See our general Terms & Conditions for other website conditions.
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